The Wallace

Question 1

Where is the hotel located?

Accepted Answer

The Wallace is conveniently located on the Upper West side, at 76th street between Broadway and West End Avenue.

Question 2

Does The Wallace charge a facility, or resort fee?

Accepted Answer

No, we do not have any Facility or Resorts Fees

Question 3

Does the hotel offer valet parking?

Accepted Answer

No, we do not have valet parking. Parking at the Wallace is currently self-parking. There are garages nearby we can suggest. Generally, rates for cars start at $55 for 24 hours.
All prices vary.

Question 4

Does the hotel offer room service?

Accepted Answer

Yes, room service delivery is available from 6:30 am to 11:00 pm daily from an outside provider.

Question 5

Does the hotel have a fitness center?

Accepted Answer

Yes, guests enjoy complimentary access to our fully equipped, 24-hour fitness center which features cardio equipment, free weights, and 2 Peloton bikes.

Question 6

Can I bring a pet?

Accepted Answer

Yes, The Wallace is a pet-friendly hotel. We charge a one-time deep cleaning fee of $95 per stay

Question 7

Does the hotel offer free Wi-Fi?

Accepted Answer

Yes, our guests enjoy seamless access to premium Wi-Fi with our compliments.

Question 8

Is there a hotel restaurant?

Accepted Answer

No, The Wallace does not have an onsite restaurant. However, there are many restaurants nearby in the neighborhood offering a variety of cuisines.

Question 9

What is the hotel’s cancellation policy?

Accepted Answer

To cancel an upcoming stay without penalty, please contact us at least 24 hours prior to your arrival. Reservations changed or canceled less than 24 hours in advance (EST) will result in a charge of one night, plus tax.

Question 10

What time is check-in? What time is check-out

Accepted Answer

Our check-in time is 3:00 pm, and check out is 12N.

Question 11

What health and wellness protocols are in place?

Accepted Answer

We follow all guidance’s set forth by the CDC. These include the following:

Continuous cleaning of guest rooms and public spaces using EPA-approved antimicrobial products
Masks for all employees
Masks, gloves, alcohol wipes and hand sanitizer available
Daily housekeeping (optional)

Question 12

What attractions are nearby the Wallace?

Accepted Answer

The Wallace enjoys a central location on the Upper West side of Manhattan. Central Park and Riverside Park are within blocks of the hotel. Lincoln Center, The Metropolitan Museum of Art and American Museum of Natural History are all nearby within walking distance. We offer easy access for guests visiting Columbia University or the Fordham Manhattan campus.

Question 13

Public Transportation

Accepted Answer

We are centrally located to Public Transportation. We have 2 subways nearby; and the local M104 bus goes down Broadway with a stop at the corner of 76th street. You can be in Times Square via the subway within 5 minutes!

Question 14

How far are you from the airports?

Accepted Answer

If you are travelling by car, please see below the estimated driving time. All times vary based on time of day and traffic. :

JFK Airport – up to 1 hour
LaGuardia Airport – up to 45 minutes
Newark Airport – up to 50 minutes

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